Human resources departments are the backbone of any company: they oversee hiring and firing, they reward employees for good behavior and chastise them for infringements, they make decisions regarding benefits, regulations, and policies. Though outstanding HR managers can come from many different backgrounds and use various management strategies, there are a several characteristics that the best HR managers often have in common.
3. Interpersonal Skills
6. Attention to Detail
The last (but definitely not least) quality that great HR managers almost always possess is their attention to detail. Paperwork is an unavoidable part of any human resources job (or at least the work is – the paper is not!). Mistakes can be costly, so great HR managers take the time to make sure that all company documents are completely accurate. Furthermore, HR managers should be very precise in understanding and upholding company policies. By being consistent and resolute about company rules, great HR managers can prevent an office culture of unfairness and even prevent lawsuits over inequality or favoritism.
Fortunately, when hiring for HR manager positions, there are other ways to determine which applicants possess these qualities besides just gut feeling. Personality tests, for instance, can evaluate a candidate’s personality fit that particular role. Interview questions can also be tailored to assess the soft skills that are most important for HR managers. If you need inspiration, check out the three questions Criteria Corp CEO Josh Millet asks every candidate, or the ten questions Glassdoor recommends asking potential HR managers.