Monthly Archives: April 2009

What is a Sales Aptitude Test?

Posted on April 14, 2009 by Josh Millet

In my last post I described our customer service test and the kinds of personality traits that it measures. People who have high levels of cooperativeness, patience, and personal diplomacy tend to be well suited for customer service roles.  The … Continue reading →

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What does a Customer Service Test Measure?

Posted on April 8, 2009 by Josh Millet

In a series of blog posts last year I discussed the evolution of employment personality testing, from the Myers-Briggs to the “Big Five” to more job-specific personality inventories. The last of these continue to grow in popularity, especially in the … Continue reading →

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Hiring Activity Index Ticks Higher Again in March

Posted on April 1, 2009 by Josh Millet

There was significant interest in my post about the Hiring Activity Index last month, so I thought I’d follow up. The post was even picked up by the widely read blog of Columbia University statistician Andrew Gelman, who made a … Continue reading →

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Computer Skills Tests Coming

Posted on April 1, 2009 by Josh Millet

Yesterday we announced a partnership with another test publisher, Skillsarena, that will allow us to add Skillsarena’s Microsoft skills tests to HireSelect.  You can read the press release here. Many of our customers have been asking us about computer skills … Continue reading →

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